Executive Creative Director
"Serena is one of the most buttoned-down producers I’ve worked with.
She’s like a very polite machine.
Nothing is too much trouble.
Whatever you ask her for will get taken seriously and it will get done.
Every penny and every minute will be accounted for.
Everyone will be very politely and carefully organised.
Nothing will fall through the slats.
Because Serena is thorough and conscientious.
This is particularly important when you’re using a freelance producer.
You need to bring someone in and be able to trust them as if they worked for you full time.
That’s what separates Serena off from everyone else.
If there’s a problem, it gets handled without a lot of fuss.
Usually I don’t even know about it until afterwards, if at all.
That’s why I like working with Serena whenever I can.
She makes everything run smoothly so I can do my job better."
B. Mus, G.R.S.M.,
"I have worked with Serena for more years than I can remember. I have always found her to be totally professional and able to deal with even the most difficult of situations with pragmatism and good humour. Nothing is too much trouble for Serena and her work ethic is second to none. She has always been a delight to work with and I would not hesitate in recommending her to anyone requiring a first-rate producer who always gets a result."
Sales Marketing and E-commerce
"Serena has produced several Thomas Cook projects for me. She is dedicated, passionate and a joy to work with. It’s rare to find such exceptional expertise, compassion and exemplary knowledge in one. She offers great business support and professionalism across all aspects of production, caring the upmost for the brand."